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ROAM

Privacy notice · Effective July 29, 2026

How we handle your information.

This notice describes how ROAM Design Studio LLC and ROAM Builders Inc. ("ROAM") handle information submitted through roamdesignbuilders.com.

What we collect

  • Contact form: your email address and message, plus the page you submitted from and campaign attribution parameters (such as UTM tags) if your visit carried them.
  • Digital Playground access request: your name, email address, phone number, property address, the project types you select, and whether you need design and permit services, plus the page you submitted from and campaign attribution parameters if your visit carried them.
  • Portfolio request & Request for Qualification: your full name, organization or company (optional), whether you are a homeowner, developer, organization, or homeowner representative, email, phone, preferred contact method and best days/hours to reach you, the services you're interested in, and your message. A portfolio request may also include your project city or neighborhood; a Request for Qualification also includes the project type and project street address, city, and ZIP code. We also record the page you submitted from, campaign attribution parameters (UTM tags) and the referring page if your visit carried them, the version of the privacy acknowledgement you accepted, and a one-way hash of your IP address used only to limit repeat submissions. This information is transferred to ROAM's project-management portal, where we review each request personally and, if approved, email you access to the requested portfolio or qualifications.
  • Collaborator application & contractor onboarding: your company name, contact name, email, phone, design and/or construction trade, business address, website, and message from the application; and — if approved and onboarded — your entity type, federal EIN, contractor license details, tax forms (W-9), insurance certificates, license bond documents, and electronic-signature records (including the signer's name, title, IP address, and timestamp). This information is transferred to ROAM's project-management portal, used to evaluate your company and administer insurance, tax, license, and contract compliance for project work, and retained for as long as legal and contractual obligations require. EIN and tax documents are restricted to staff who administer compliance.
  • Rebuild Roadmap: the roadmap runs on a dedicated ROAM system with its own consent choices, presented within the roadmap itself.
  • We use Cloudflare Turnstile to prevent spam and Sentry for error monitoring. With your consent, PostHog may set analytics storage so we can understand site usage. This site currently sets no advertising cookies or pixels.

How we use it

Inquiry information is used to respond to you and is stored in ROAM's inquiry-management system. We do not sell your information. Submitting the contact form, a portfolio or qualification request, or a trade partner application does not enroll you in marketing messages.

Your choices

To request correction or deletion of information you've submitted, email us or call (213) 922-0203 and we will process the request through our established privacy procedures.